Executives in retail industry are well aware of the need to innovate as they are outpaced by the rapid adoption of new technology by their customers. Up till now, only a few high praised celeb-retailers have been able to successfully ride these massive waves of change and gain strategic market share and advantage.
https://medium.com/@anupamk/5-lessons-to-remember-when-retailers-set-up-innovation-labs-3dd3a298a24f
